Telecaller

Bhomi Land Promoter has an opening for a Telecaller based in Tambaram, Chennai. Salary is up to ₹15,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

The salary for this role is ₹10,000 – ₹15,000 per month.

Day-to-day work

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.

What we are looking for

• Freshers are welcome to apply
• Education: Tenth Pass
• Comfortable with Typing speed, Active listening, CRM tools, Hindi and English
• Female Only
• No English required
• Freshers can apply
• You are polite and patient

Position details

• Location: Tambaram, Chennai, Tamil Nadu
• Openings: 1
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Ready to start? Upload your resume and apply to Bhomi Land Promoter today.