Field Collection Executive

Bhoomi Associates is looking for a Field Collection Executive to join its team in Ramakrishna Nagar, Mysuru. 5 candidates will be hired for this role. You can earn up to ₹25,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Requirements

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Good knowledge of Complaint handling, Hindi and English, CRM tools and Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and polite

Key responsibilities

Your main tasks will be to:

• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

What you get

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Position details

• Job location: Ramakrishna Nagar, Mysuru, Karnataka
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5

Apply today and take the next step in your career with Bhoomi Associates.