Service Manager

Bhopal Garage & Service Station (M/S Bhopal Garage And Serivice Station) wants to bring on a Service Manager for its Berasia Road, Bhopal team. 2 candidates will be hired for this role. The pay goes up to ₹35,000/month.

Employer’s description

Service Manager Of 2Wheeler Workshop Who Can Manage The Workshop Manpower & Customer, Generate Business, Customer Satisfaction. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

What we are looking for

• 2+ years of experience in a similar role
• Graduate or equivalent
• Skills: English, Hindi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are customer-first and polite

Your responsibilities

As a Service Manager, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.

Compensation

Salary: ₹25,000 – ₹35,000 per month, based on skills and experience.

Position details

• Work location: Berasia Road, Bhopal, Madhya Pradesh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Openings: 2
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Bhopal Garage & Service Station (M/S Bhopal Garage And Serivice Station).