International Bpo Executive

A new International Bpo Executive role is open at BHUVNESHWAR SHARMA (Weplace Consulting), Sector 21 - Gurgaon, Delhi. The team is filling 30 vacancies. Salary is up to ₹28,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Inbound | Languages : English

Key responsibilities

• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Who can apply

• 1–2 years of relevant experience
• Education: Graduate
• Skills: English, Inbound, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound
• Languages: English
• You are patient and polite

Compensation

The salary for this role is ₹22,000 – ₹28,000 per month.

Quick facts

• Job location: Sector 21 - Gurgaon, Delhi, Delhi
• Shift: Rotational shifts.
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30

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