Customer Relationship Executive (Cr...

Bia Ventures Private Limited has an opening for a Customer Relationship Executive (Cr... based in JP Nagar, Bengaluru. No experience? You can still apply. Salary is up to ₹18,000/month. The team is filling 10 vacancies.

Note from the employer

Handle Customer Inquiries Via Phone, And In Person.Build And Maintain Long-Term Customer Relationships.Resolve Customer Complaints Promptly And Professionally.Follow Up With Customers To Ensure Satisfaction.Coordinate With Internal Teams To Address Customer Needs.Maintain Accurate Customer Records In The Crm System.Identify Opportuniti. Type : Outbound, Inbound | Languages : Kannada, English

Key responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy

Who can apply

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Comfortable with English, Inbound, Kannada, Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Kannada, English
• Someone calm under pressure and polite

Salary and benefits

You will be paid ₹15,000 – ₹18,000 per month.

Job at a glance

• Job location: JP Nagar, Bengaluru, Karnataka
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Work mode: Office-based

Apply today and take the next step in your career with Bia Ventures Private Limited.