Senior Tele Caller

Bibhab Capital Services Ltd has an opening for a Senior Tele Caller based in Sneh Lata Ganj, Indore. Salary is up to ₹25,000/month. There are 2 open positions.

Employer’s description

Telecalling In Investment Field, Mutual Funds, Pms, Sif. 1 - 2 Years Experience Compulsory. | Type : Outbound, Mutual Funds | Languages : English

Salary

You will be paid ₹16,000 – ₹25,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of English, Mutual Funds and Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Mutual Funds
• Languages: English

Your responsibilities

• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.

Quick facts

• Work location: Sneh Lata Ganj, Indore, Madhya Pradesh
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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