International Voice Process Agent

Join Bibtech Systems Pvt. Ltd. as an International Voice Process Agent in Swargate, Pune. There are 2 open positions. Salary is up to ₹25,000/month.

Note from the employer

Responsible For Dealer Communication, Order Coordination, Sales Support, Follow-Ups, Dispatch Tracking, And Maintaining Dealer Relationships. Candidate Should Have Good Communication, Coordination, And Ms Office Skills With Ability To Handle Sales Documentation And Customer Queries Efficiently. More Than 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Eligibility

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Hindi, Marathi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• Someone calm under pressure and customer-first

Salary and benefits

You will be paid ₹17,500 – ₹25,000 per month.

Your responsibilities

• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Quick facts

• Work location: Swargate, Pune, Maharashtra
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 2
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Bibtech Systems Pvt. Ltd. today.