Pnb/Sbi Voice & Non-Voice Call Cent...

A new Pnb/Sbi Voice & Non-Voice Call Cent... role is open at Big Group, Sector 23 - Gurgaon, Delhi. You can earn up to ₹17,000/month. 30 candidates will be hired for this role. No experience? You can still apply.

Employer’s description

Customer Se Baat Karni Hai Unki Query Solve Karni Hai . Data Maintain Karna Hai Etc. Languages : Hindi, Hindi | Type : Inbound, Domestic, Outbound

Day-to-day work

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

What you get

Salary: ₹11,000 – ₹17,000 per month, based on skills and experience.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Domestic, Hindi, Inbound, Outbound
• No English required
• Freshers can apply
• Languages: Hindi, Hindi
• Type: Inbound, Domestic, Outbound
• Someone customer-first and polite

Job at a glance

• Location: Sector 23 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based

Ready to start? Upload your resume and apply to Big Group today.