Telecaller / Customer Onboarding Ex...

A new Telecaller / Customer Onboarding Ex... role is open at Big Show Media, Sion, Mumbai. Salary is up to ₹25,000/month. The team is filling 2 vacancies.

Note from the employer

Customers Ko Phone Par Call Karke Campaign Ki Complete Information Dena.Interested Customers Ko Whatsapp Par Onboard Karna.Customer Ko Amazon/Flipkart Par Product Order Karne Ka Process Explain Karna.Order Status Ka Follow-Up Maintain Karna.Customer Details Aur Order Status Google Sheets/Excel Mein Update Karna.Product Receive Hone Ke Baad Cus. 1 - 2 Years Experience Compulsory. | Languages : Hindi

Key responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Salary and benefits

Compensation: ₹15,000 – ₹25,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Comfortable with Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi

Job at a glance

• Location: Sion, Mumbai, Maharashtra
• Vacancies: 2
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Big Show Media.