Telecaller

Big Tree is looking for a Telecaller to join its team in Sector 44 - Gurgaon, Delhi. There are 5 open positions. The pay goes up to ₹25,000/month.

Employer’s description

Telecaller. More Than 2 Years Experience Compulsory. | Type : Outbound, Sales | Languages : Hindi, English

Eligibility

• 2+ years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Hindi, Outbound, Sales
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Sales
• Languages: Hindi, English
• A calm under pressure, polite attitude

Key responsibilities

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Compensation

You will be paid ₹20,000 – ₹25,000 per month.

Quick facts

• Work location: Sector 44 - Gurgaon, Delhi, Delhi
• Vacancies: 5
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Big Tree.