Field Collection Executive

Big Tree Resource Management Private Limited wants to bring on a Field Collection Executive for its Patel Nagar, Delhi team. The pay goes up to ₹28,000/month. There are 20 open positions.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What the job involves

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, Hindi and English, Active listening and CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, calm under pressure attitude

Salary

You will be paid ₹15,000 – ₹28,000 per month.

Job details

• Location: Patel Nagar, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 20
• Work type: Work from office
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Big Tree Resource Management Private Limited reviews applications regularly.