Field Collection Executive

A new Field Collection Executive role is open at Big Tree Resource Management Private Limited, Raipur. Salary is up to ₹15,000/month. There are 10 open positions.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What the job involves

In this role, you will:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Salary and benefits

You will be paid ₹10,000 – ₹15,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Hindi and English, CRM tools, Verbal communication and Active listening
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, patient attitude

Job details

• Work location: Raipur, Chhattisgarh
• Openings: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Apply today and take the next step in your career with Big Tree Resource Management Private Limited.