Customer Service Executive

Bigfoot has an opening for a Customer Service Executive based in Vashi, Mumbai. There are 2 open positions. The pay goes up to ₹28,000/month.

In the employer’s words

* Handle Customer Inquiries And Reservation Requests Over Phone Calls.* Provide Accurate Information About Room Availability, Hotel Services, Amenities, And Pricing.* Process New Bookings And Reservations Efficiently In The Hotel Reservation System.* Manage Reservation Modifications, Cancellations, And Updates With Accuracy. Skills Needed : Email | Quotation Management, Manage Operations

What you get

You will be paid ₹18,000 – ₹28,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• Build long-term relationships with existing clients
• Share market and competitor feedback with the team
• Record visits, calls and orders in the CRM or daily report
• Prepare quotations and close deals with decision makers
• Achieve monthly sales and collection targets
• You'll explain products and offers clearly and handle objections.

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Email, Manage Operations and Quotation Management
• Basic English
• Freshers can apply
• Skills Needed: Email
• Quotation Management, Manage Operations
• You are confident and persuasive

Job details

• Work location: Vashi, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 2
• Job type: Full time

Apply today and take the next step in your career with Bigfoot.