Associate Bpo Executive

BIJENDRA RAMSHIROMAN MISHRA (AK Consultancy Services) wants to bring on an Associate Bpo Executive for its Kandivali, Mumbai team. The team is filling 30 vacancies. You can earn up to ₹35,000/month.

Note from the employer

A Telecaller Is Responsible For Initiating Outbound Calls Or Handling Inbound Inquiries To Promote Products/Services, Generate Leads, And Close Sales. Key Duties Include Engaging Customers, Answering Questions, Updating Crm Databases, And Meeting Daily/Monthly Targets. Excellent Communication, Negotiation Skills, And A High School Diploma. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound, Sales, Domestic, International | Languages : English

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Skills: Domestic, English, Inbound, International, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound, Sales, Domestic, International
• Languages: English

Key responsibilities

• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Pay and perks

Compensation: ₹25,000 – ₹35,000 per month.

Job details

• Work location: Kandivali, Mumbai, Maharashtra
• Work type: Work from office
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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