Bpo Executive

BIJENDRA RAMSHIROMAN MISHRA (AK Consultancy Services) is looking for a Bpo Executive to join its team in Borivali, Mumbai. You can earn up to ₹35,000/month. The team is filling 30 vacancies.

Employer’s description

A Telecaller Is Responsible For Initiating Outbound Calls Or Handling Inbound Inquiries To Promote Products/Services, Generate Leads, And Close Sales. Key Duties Include Engaging Customers, Answering Questions, Updating Crm Databases, And Meeting Daily/Monthly Targets. Excellent Communication, Negotiation Skills, And A High School Diploma. 1 - 2 Years Experience Compulsory. | Type : Domestic, International, Inbound, Sales, Outbound | Languages : English

Key responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

What you get

The salary for this role is ₹25,000 – ₹35,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Skills: Domestic, English, Inbound, International, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, International, Inbound, Sales, Outbound
• Languages: English
• You are calm under pressure and polite

Quick facts

• Work location: Borivali, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Work mode: Work from office
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — BIJENDRA RAMSHIROMAN MISHRA (AK Consultancy Services) reviews applications regularly.