Tele Caller

Bikes Auto wants to bring on a Tele Caller for its Navrangpura, Ahmedabad team. You can earn up to ₹18,000/month. 2 candidates will be hired for this role.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Languages : Hindi, Gujarati, English

Pay and perks

You will be paid ₹12,000 – ₹18,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of English, Gujarati and Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, Gujarati, English
• You are patient and customer-first

What you will do

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• You will resolve queries and complaints with patience and accuracy.

Quick facts

• Job location: Navrangpura, Ahmedabad, Gujarat
• Work mode: On-site
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Working hours: 9 AM - 7 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Bikes Auto today.