Telecaller

Bilaspur Test Series - Azad Institute has an opening for a Telecaller based in Dayalband, Bilaspur. Freshers can apply. Salary is up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Hindi and English, CRM tools, Typing speed, Active listening
• Basic English
• Freshers can apply
• Someone customer-first and polite

Salary

Compensation: ₹10,000 – ₹12,000 per month.

Roles and responsibilities

• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Position details

• Work location: Dayalband, Bilaspur, Chhattisgarh
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Bilaspur Test Series - Azad Institute reviews applications regularly.