Telecaller

Join Billione Health Insurance as a Telecaller in Ameerpet, Hyderabad. Freshers can apply. Salary is up to ₹16,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Verbal communication, Active listening, CRM tools, Complaint handling
• Female Only
• Basic English
• Freshers can apply

Compensation

Compensation: ₹13,000 – ₹16,000 per month.

Position details

• Work location: Ameerpet, Hyderabad, Telangana
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 1
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Billione Health Insurance.