Receptionist Cum Telecaller

Looking for a Receptionist Cum Telecaller role in Miyapur, Hyderabad? Binge N Bash Private Theater is hiring now. You can earn up to ₹25,000/month. 2 candidates will be hired for this role.

Note from the employer

Key Responsibilities Handle Customer Inquiries Through Calls, Whatsapp, And Social Media. Explain Our Theatre And Celebration Packages To Customers. Convert Leads Into Confirmed Bookings. Follow Up With Customers Until Booking Confirmation. Achieve Monthly Booking And Revenue Targets. Upsell Decorations, Cakes, Photography, Food, And Other Add-Ons. Maintain Customer And Lead Data Accurately. Coordinate With The Operations Team For Smooth Event Execution. Resolve Customer Queries And Provide Excellent Service. Generate New Leads Through Referrals And Partnerships. Collect Customer Feedback And Encourage Reviews. Ensure Quick Response To All Customer Inquiries. 1 - 2 Years Experience Compulsory. | Type : Sales

What you get

The salary for this role is ₹16,000 – ₹25,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales

Your responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Work location: Miyapur, Hyderabad, Telangana
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 2
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Work mode: On-site

Ready to start? Upload your resume and apply to Binge N Bash Private Theater today.