Junior Customer Support Executive

Bitblue Technology has an opening for a Junior Customer Support Executive based in Vasai Road East, Mumbai. 4 candidates will be hired for this role. The pay goes up to ₹20,000/month. Freshers can apply.

Note from the employer

Junior Customer Support Executive Required For Handling Inbound Calls, Client Queries, And Ticket Raising. Candidate Should Have Basic Computer & Ai Knowledge, Good Communication Skills, Email Writing Skills, And Knowledge Of Ms Office, Excel, Ppt, Google Meet, And Anydesk. Erp/Software Support Experience Will Be An Added Advantage. Good Personalit. Type : Inbound

Salary and benefits

The salary for this role is ₹15,000 – ₹20,000 per month.

Your responsibilities

• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Good knowledge of Inbound
• Good English
• Freshers can apply
• Type: Inbound

Quick facts

• Job location: Vasai Road East, Mumbai, Maharashtra
• Job type: Full time
• Work mode: On-site
• Vacancies: 4
• Working hours: 8:00 AM - 5:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Bitblue Technology today.