Telecaller

Bix Global Integrated Services is looking for a Telecaller to join its team in Sector-22, Chandigarh. You can earn up to ₹15,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

Who can apply

• Open to freshers
• Education: 12th Pass
• Comfortable with Active listening, Typing speed, Complaint handling, CRM tools
• Basic English
• Freshers can apply
• You are polite and customer-first

Salary

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Job details

• Location: Sector-22, Chandigarh, Chandigarh
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 1

Ready to start? Upload your resume and apply to Bix Global Integrated Services today.