Team Leader Recovery

Bizmake Management Services Pvt Ltd is looking for a Team Leader Recovery to join its team in Kankarbagh, Patna. You can earn up to ₹16,000/month. There are 3 open positions.

Employer’s description

Male Or Female Both , Recovery Team Leader, Only Experience, Team Leader , Good Communication, Or Mature Candidate, Lead All The Tele Caller. 1 - 2 Years Experience Compulsory.

Your responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Compensation

Salary: ₹13,000 – ₹16,000 per month, based on skills and experience.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with CRM tools, Hindi and English, Verbal communication, Active listening
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone polite and calm under pressure

Quick facts

• Location: Kankarbagh, Patna, Bihar
• Work type: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 3
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Bizmake Management Services Pvt Ltd today.