Customer Service Advisor

Bjs Distribution & Storage & Couriers Pvt Ltd , is hiring a Customer Service Advisor in Mohali. No experience? You can still apply. 10 candidates will be hired for this role. Salary is up to ₹26,000/month.

In the employer’s words

Bjs Home Delivery Is Hiring For Customer Service (Mohali, In-Person)Uk Shift (Rotational)Full-Time, Permanent. Type : Inbound, Outbound, International | Languages : English

Roles and responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Salary and benefits

The salary for this role is ₹20,000 – ₹26,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Skills: English, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, International
• Languages: English
• You are customer-first and calm under pressure

Position details

• Location: Mohali, Punjab
• Vacancies: 10
• Working hours: 10:30 am first shift - last shift ends 02:30 am
• Job type: Full time
• Interview: 11:00 AM - 5:00 PM | Monday to Friday
• Work type: Office-based

Apply today and take the next step in your career with Bjs Distribution & Storage & Couriers Pvt Ltd ,.