Team Leader

A new Team Leader role is open at Bk Arogyam & Research Pvt. Ltd., Manduwadih, Varanasi. Salary is up to ₹30,000/month. There are 5 open positions.

Note from the employer

The Telesales Team Leader Is Responsible For Managing And Motivating A Team Of Telecallers To Achieve Sales Targets, Maintain Call Quality, And Ensure Excellent Customer Service. The Role Involves Monitoring Performance, Providing Training, And Driving Team Productivity. 1 - 2 Years Experience Compulsory. | Type : Sales, Domestic | Languages : Hindi, English

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Domestic
• Languages: Hindi, English
• Someone calm under pressure and polite

What you will do

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

What you get

Compensation: ₹25,000 – ₹30,000 per month.

Job details

• Work location: Manduwadih, Varanasi, Uttar Pradesh
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5
• Employment type: Full time

Click Apply to send your profile to Bk Arogyam & Research Pvt. Ltd.. It takes less than a minute.