Senior Administrative Secretary

Bk Impex Ltd is looking for a Senior Administrative Secretary to join its team in Pitam Pura, Delhi. You can earn up to ₹50,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Marketing | Type : Domestic, Outbound, Sales

Skills and qualifications

• 2+ years of experience in a similar role
• Graduate or equivalent
• Good knowledge of Domestic, Marketing, Outbound and Sales
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Marketing
• Type: Domestic, Outbound, Sales

What you will do

As a Senior Administrative Secretary, your work will include:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Compensation

You will be paid ₹35,000 – ₹50,000 per month.

Job at a glance

• Job location: Pitam Pura, Delhi, Delhi
• Openings: 1
• Employment type: Full time
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Bk Impex Ltd.