Airtel Gold Bpo Customer Care Execu...

A new Airtel Gold Bpo Customer Care Execu... role is open at BK Solution, Sector 30 - Gurgaon, Delhi. The pay goes up to ₹26,000/month. There are 20 open positions.

In the employer’s words

Manage Customer Interactions Via Chat,Call Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : International

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of International
• Good English
• Freshers can apply
• Type: International
• Someone polite and patient

Pay and perks

Salary: ₹20,000 – ₹26,000 per month, based on skills and experience.

Day-to-day work

• Escalate complex cases to the right team within the SLA.
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Position details

• Location: Sector 30 - Gurgaon, Delhi, Delhi
• Openings: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by BK Solution.