Telecaller

Join BKB Financial Solutions | LIC Authorised Consultants as a Telecaller in Electronic City, Bengaluru. The pay goes up to ₹16,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

Here is what a typical day looks like:

• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Pay and perks

Salary: ₹15,000 – ₹16,000 per month, based on skills and experience.

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Typing speed, Active listening, Verbal communication and Hindi and English
• Basic English
• Freshers can apply

Quick facts

• Location: Electronic City, Bengaluru, Karnataka
• Work mode: Office-based
• Openings: 1
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to BKB Financial Solutions | LIC Authorised Consultants today.