Telecaller

Black and white is looking for a Telecaller to join its team in Dadar West, Mumbai. You can earn up to ₹20,000/month. The team is filling 2 vacancies.

In the employer’s words

Call Our Old Customer As Well As New Leads. 1 - 2 Years Experience Compulsory. | Languages : Marathi, English, Hindi

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, Hindi, Marathi
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, English, Hindi
• You are calm under pressure and patient

What the job involves

• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

What you get

The salary for this role is ₹15,000 – ₹20,000 per month.

Job at a glance

• Job location: Dadar West, Mumbai, Maharashtra
• Vacancies: 2
• Work mode: Work from office
• Employment type: Full time
• Timings: 9:30 AM - 8:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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