Ecommerce Account Manager

Start your next role as an Ecommerce Account Manager with Black Gorilla Industries Private Limited in Karol Bagh, Delhi. Salary is up to ₹25,000/month.

Note from the employer

Responsible For Account Handling, Label Generation, Order Processing & Management. 1 - 2 Years Experience Compulsory. | Skills Needed : Computer | Basic Excel

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Salary

Compensation: ₹15,500 – ₹25,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Basic Excel and Computer
• Basic English
• 1 - 2 Years Experience Compulsory.
• Skills Needed: Computer
• Basic Excel

Position details

• Job location: Karol Bagh, Delhi, Delhi
• Work mode: Work from office
• Working hours: 10:00 am - 7:00pm | Tuesday to Sunday
• Interview timings: 11:00 am - 4:00pm | Tuesday to Sunday
• Vacancies: 1
• Job type: Full time

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