Receptionist Cum Telecaller

A new Receptionist Cum Telecaller role is open at Blackalpaca Ventures, Gill road, Ludhiana. Great for first-time job seekers. The team is filling 2 vacancies. Salary is up to ₹18,000/month.

In the employer’s words

Greet And Welcome Guests As Soon As They Arrive At The Officedirect Visitors To The Appropriate Person And Officeanswer, Screen And Forward Incoming Phone Callsensure Reception Area Is Tidy And Presentable, With All Necessary Stationery And Material. Type : Inbound, Domestic, Outbound, Sales | Languages : Hindi, Tamil

Roles and responsibilities

Here is what a typical day looks like:

• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Pay and perks

You will be paid ₹10,000 – ₹18,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Education: Below 10th
• Good knowledge of Domestic, Hindi, Inbound, Outbound, Sales and Tamil
• No English required
• Freshers can apply
• Type: Inbound, Domestic, Outbound, Sales
• Languages: Hindi, Tamil
• You are patient and calm under pressure

Job at a glance

• Job location: Gill road, Ludhiana, Punjab
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Blackalpaca Ventures.