Telecaller

Bloodrose Tattoos is hiring a Telecaller in Koregaon Park, Pune. You can earn up to ₹20,000/month. There are 2 open positions.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: English, Hindi, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• A calm under pressure, patient attitude

Day-to-day work

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Job details

• Work location: Koregaon Park, Pune, Maharashtra
• Timings: 11:30 AM TO 8:30PM | Monday to Sunday
• Job type: Full time
• Vacancies: 2
• Interview timings: 01:00 PM - 4:00 PM | Monday to Saturday
• Work type: Work from office

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