Ecommerce Account Manager

Start your next role as an Ecommerce Account Manager with Blowcybloomllp in Saniya Hemad, Surat. Salary is up to ₹20,000/month. There are 2 open positions.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

What you will do

Your main tasks will be to:

• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Active listening, Verbal communication, CRM tools, Complaint handling
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, customer-first attitude

Salary and benefits

Salary: ₹8,000 – ₹20,000 per month, based on skills and experience.

Position details

• Work location: Saniya Hemad, Surat, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 2
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday|
• Work mode: Work from office

Apply today and take the next step in your career with Blowcybloomllp.