Telecaller

Blue Bing Innovations Pvt Ltd has an opening for a Telecaller based in Ernakulam, Kochi. Freshers can apply. You can earn up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Good knowledge of Verbal communication, Complaint handling, Typing speed and Active listening
• Basic English
• Freshers can apply
• A polite, calm under pressure attitude

What you will do

Here is what a typical day looks like:

• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Salary

Compensation: ₹10,000 – ₹15,000 per month.

Job details

• Job location: Ernakulam, Kochi, Kerala
• Job type: Full time
• Openings: 1
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Blue Bing Innovations Pvt Ltd reviews applications regularly.