Telecaller

Looking for a Telecaller role in Pandesara, Surat? Blue Pacific Elevators Pvt Ltd is hiring now. The pay goes up to ₹12,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Open to freshers
• Tenth Pass or equivalent
• Good knowledge of Typing speed, Complaint handling, CRM tools and Verbal communication
• Female Only
• Basic English
• Freshers can apply
• You are customer-first and calm under pressure

Day-to-day work

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

Salary

The salary for this role is ₹10,000 – ₹12,000 per month.

Job details

• Work location: Pandesara, Surat, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time

Ready to start? Upload your resume and apply to Blue Pacific Elevators Pvt Ltd today.