Customer Care Representative

Bluenode Info.Pvt.Ltd has an opening for a Customer Care Representative based in Kankarbagh Road, Patna. Great for first-time job seekers. 2 candidates will be hired for this role. The pay goes up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Sales, Inbound | Marketing

Pay and perks

You will be paid ₹8,000 – ₹12,000 per month.

Requirements

• Ideal for freshers starting their career
• Education: Tenth Pass
• Comfortable with Inbound, Marketing, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales, Inbound
• Marketing
• You are customer-first and calm under pressure

Your responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Position details

• Location: Kankarbagh Road, Patna, Bihar
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Employment type: Full time
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Bluenode Info.Pvt.Ltd reviews applications regularly.