Senior Telecaller

Looking for a Senior Telecaller role in Mansoorabad, Hyderabad? Bluestone Consultancy is hiring now. There are 2 open positions. You can earn up to ₹18,000/month.

Employer’s description

Telecalling For Admissions. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : English, Telugu

Your responsibilities

As a Senior Telecaller, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Pay and perks

You will be paid ₹15,000 – ₹18,000 per month.

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Domestic, English, Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: English, Telugu
• A calm under pressure, customer-first attitude

Job at a glance

• Location: Mansoorabad, Hyderabad, Telangana
• Job type: Full time
• Work type: Work from office
• Shift: 10 to 6 pm | Monday to Saturday
• Openings: 2
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Bluestone Consultancy today.