Telecaller

Join Bluestone Consultancy as a Telecaller in Gandhipet, Hyderabad. You can earn up to ₹25,000/month. 2 candidates will be hired for this role.

In the employer’s words

Telecalling In Healthcare. 1 - 2 Years Experience Compulsory. | Type : Domestic, Outbound | Languages : English, Hindi, Telugu

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Outbound, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Outbound
• Languages: English, Hindi, Telugu

Salary

You will be paid ₹18,000 – ₹25,000 per month.

Roles and responsibilities

Your main tasks will be to:

• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Job details

• Work location: Gandhipet, Hyderabad, Telangana
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 2
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Bluestone Consultancy reviews applications regularly.