International Voice Process Agent

Looking for an International Voice Process Agent role in Sector 30 - Gurgaon, Delhi? Bluglint solutions is hiring now. There are 30 open positions. You can earn up to ₹34,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Compensation

Compensation: ₹24,000 – ₹34,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are polite and calm under pressure

Day-to-day work

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Quick facts

• Work location: Sector 30 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to Bluglint solutions today.