Travel Customer Support Executive

Bluglint solutions is hiring a Travel Customer Support Executive in Sector 18 - Gurgaon, Delhi. 5 candidates will be hired for this role. The pay goes up to ₹32,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory.

Compensation

You will be paid ₹25,000 – ₹32,000 per month.

What you will do

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of CRM tools, Typing speed, Complaint handling and Active listening
• Good English
• 1 - 2 Years Experience Compulsory.
• A polite, calm under pressure attitude

Job details

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Bluglint solutions today.