Telecaller

A new Telecaller role is open at Blupeeks, Baldev Nagar, Ambala. Salary is up to ₹30,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Compensation: ₹15,000 – ₹30,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Verbal communication, Active listening, Hindi and English and Complaint handling
• Basic English
• Freshers can apply
• You are patient and customer-first

Position details

• Job location: Baldev Nagar, Ambala, Haryana
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Blupeeks reviews applications regularly.