Social Media & Customer Support Exe...

Looking for a Social Media & Customer Support Exe... role in Tibba Road, Ludhiana? BMC Consultants is hiring now. You can earn up to ₹20,000/month. The team is filling 5 vacancies.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Having Good Knowledge Of Social Media Handling. Type : Outbound, Sales, Domestic, Inbound

Day-to-day work

In this role, you will:

• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

Pay and perks

You will be paid ₹15,000 – ₹20,000 per month.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Good knowledge of Domestic, Inbound, Outbound and Sales
• Male Only
• Basic English
• Freshers can apply
• Type: Outbound, Sales, Domestic, Inbound

Job at a glance

• Job location: Tibba Road, Ludhiana, Punjab
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 5
• Work type: On-site

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