Bpo Telecaller (Ivf Fertility Hospi...

Bmc Consultants (Management Consulting Services) is hiring a Bpo Telecaller (Ivf Fertility Hospi... in Sector 38 - Gurgaon, Delhi. The pay goes up to ₹42,000/month.

Employer’s description

Key Responsibilities: Lead Management: Attend Inbound Calls, Make Outbound Calls To Digital/Website Leads, Follow Up For Consultation Bookingspatient Counseling: Explain Ivf, Iui, Icsi, Egg Freezing Processes, Packages, Pricing, And Success Rates As Per Scriptappointment Coordination: Schedule Doctor Consultations, Scans, Procedures; Send Reminder. More Than 2 Years Experience Compulsory. | Type : Inbound, Outbound, International, Domestic | Languages : Hindi, English

What we are looking for

• 2+ years of experience in a similar role
• Education: Graduate
• Skills: Domestic, English, Hindi, Inbound, International, Outbound
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, Outbound, International, Domestic
• Languages: Hindi, English
• A calm under pressure, polite attitude

Compensation

Salary: ₹40,000 – ₹42,000 per month, based on skills and experience.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Quick facts

• Job location: Sector 38 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

Apply today and take the next step in your career with Bmc Consultants (Management Consulting Services).