Senior Telecaller

Bmc Consultants (Management Consulting Services) is hiring a Senior Telecaller in Sector 38 - Gurgaon, Delhi. You can earn up to ₹32,000/month.

Employer’s description

Key Responsibilities: Outbound Calling: Call On Leads From Databases, Ads, Or Walk-Ins. Pitch Products/Services As Per Script And Handle Objectionslead Generation: Qualify Prospects, Understand Needs, And Fix Appointments/Meetings For Sales Teaminbound Support: Attend Customer Calls, Solve Queries About Product, Price, Delivery, Or After-Sales Iss. More Than 2 Years Experience Compulsory. | Type : Outbound, Inbound, Domestic | Languages : Hindi, English

Roles and responsibilities

• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Eligibility

• At least 2 years of relevant experience
• Education: Graduate
• Good knowledge of Domestic, English, Hindi, Inbound and Outbound
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Inbound, Domestic
• Languages: Hindi, English
• You are calm under pressure and polite

Pay and perks

The salary for this role is ₹25,000 – ₹32,000 per month.

Job at a glance

• Location: Sector 38 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Job type: Full time
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Bmc Consultants (Management Consulting Services).