Senior Customer Support/Admin Execu...

Bombay Tools Supplying Agency Private Limited (Bombay Tools Supplying Agency Pvt. Ltd. ) wants to bring on a Senior Customer Support/Admin Execu... for its lal bagh, Bengaluru team. The pay goes up to ₹30,000/month.

Employer’s description

Handle Customer Communication Via Calls And Emails Professionally. Manage Billing, Invoicing, And Payment Follow-Ups. Maintain Records In Tally. Coordinate Vendor Registration And Database. Prepare Pos And Quotations, Ensure Proper Documentation, Support Internal Operations, And Manage Office Supplies Procurement. More Than 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Kannada, Hindi, English

What the job involves

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• At least 2 years of relevant experience
• Education: Graduate
• Comfortable with English, Hindi, Kannada, Marketing, Sales
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Kannada, Hindi, English
• You are calm under pressure and polite

Compensation

The salary for this role is ₹25,000 – ₹30,000 per month.

Position details

• Location: lal bagh, Bengaluru, Karnataka
• Job type: Full time
• Working hours: 9:30 AM - 5:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 1

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