Customer Care

Bonzer Lenses has an opening for a Customer Care based in Satpur, Nashik. The team is filling 2 vacancies. Salary is up to ₹12,000/month.

Employer’s description

Customer Handling, Problem Solving.

What you get

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

What you will do

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: CRM tools, Hindi and English, Active listening, Typing speed
• Female Only
• No English required
• Freshers can apply
• A patient, calm under pressure attitude

Job details

• Job location: Satpur, Nashik, Maharashtra
• Openings: 2
• Work mode: Office-based
• Shift: 10.30 am - 8:30pm | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

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