Tele Caller

Join Book My Study Guide as a Tele Caller in Mota Varachha, Surat. 2 candidates will be hired for this role. You can earn up to ₹20,000/month.

In the employer’s words

Book My Assignments (Bookmyassignments.Com), Where We Provide Study Material, Project Guidance, Assignments, And Books Specifically For Ignou Students. Required Person For Tele Caller . 1 - 2 Years Experience Compulsory. | Languages : Hindi, Gujarati, English

What you will do

As a Tele Caller, your work will include:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Salary and benefits

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Gujarati, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, Gujarati, English
• Someone polite and patient

Job details

• Location: Mota Varachha, Surat, Gujarat
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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