Senior Crm & Collections Executive ...

Bookmyassets is hiring a Senior Crm & Collections Executive ... in Sector 48 - Gurgaon, Delhi. Salary is up to ₹45,000/month. 10 candidates will be hired for this role.

Note from the employer

**Senior Crm & Collections Executive (Real Estate) Gurugram** Sector 48, Gurugram | 10 Am To 7 Pm | 6 Days Working 3+ Years Crm/Collections Exp I Customer & Investor Follow-Up I Payment Collection & Recovery Follow-Up I Crm Data Management & Reporting I Documentation & Post-Sales Support I Real Estate Exp Mandatory I Telecrm/Zoho Crm Knowledge I. More Than 2 Years Experience Compulsory. | Preferred Experience In : Real Estate, Real Estate | Languages : Hindi, English

Your responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• You'll escalate complex cases to the right team within the SLA.
• You'll handle inbound and outbound customer calls, chats or emails.

Skills and qualifications

• At least 2 years of relevant experience
• Education: Graduate
• Comfortable with English, Hindi, Real Estate
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Preferred Experience In: Real Estate, Real Estate
• Languages: Hindi, English
• Someone patient and polite

Salary and benefits

Salary: ₹30,000 – ₹45,000 per month, based on skills and experience.

Position details

• Job location: Sector 48 - Gurgaon, Delhi, Delhi
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 10
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Work type: Office-based

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