Hindi Voice Process

Boston Business Solutions pvt Ltd wants to bring on a Hindi Voice Process for its Anna Salai, Chennai team. The pay goes up to ₹16,000/month. 22 candidates will be hired for this role.

Note from the employer

Job Role: Hindi Voice Process I Qualification: 12Th/Graduates I Good Hindi Communication I Shift Timings: 9Am - 6Pm I Location: Mount Road (Near Lic). Type : Domestic, Inbound, Outbound | Languages : Hindi

What the job involves

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Salary

The salary for this role is ₹14,000 – ₹16,000 per month.

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Domestic, Hindi, Inbound, Outbound
• No English required
• Freshers can apply
• Type: Domestic, Inbound, Outbound
• Languages: Hindi
• Someone polite and calm under pressure

Quick facts

• Work location: Anna Salai, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 22
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Boston Business Solutions pvt Ltd reviews applications regularly.