Telecaller

Bpo & Services is looking for a Telecaller to join its team in Madhura Nagar, Visakhapatnam. You can earn up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Verbal communication, Complaint handling, Typing speed, Active listening
• Basic English
• Freshers can apply
• A patient, polite attitude

Day-to-day work

As a Telecaller, your work will include:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Salary

Compensation: ₹12,000 per month.

Quick facts

• Location: Madhura Nagar, Visakhapatnam, Andhra Pradesh
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Bpo & Services.