Bpo Executive

Bpo Convergence Private Limited is hiring a Bpo Executive in Thane West, Mumbai. The team is filling 30 vacancies. Salary is up to ₹20,000/month.

Note from the employer

Openings For Multiple Process (Sales, Backend, Customer Service). Need Minimum Hsc Qualification, 6 Month Experience Should Be A Benefit, Salary Range : 15000 To 18000, Need Good Communication Skills. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, Inbound | Languages : Hindi, English

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, Hindi, Inbound, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, Inbound
• Languages: Hindi, English

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Job details

• Location: Thane West, Mumbai, Maharashtra
• Timings: Rotational Shift and 1 Rotation week off.
• Job type: Full time
• Work mode: On-site
• Vacancies: 30
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday

Apply today and take the next step in your career with Bpo Convergence Private Limited.